You will be intimated through an SMS once your order is confirmed. Approximate delivery time is mentioned on the Woomaya Shipping Policy Webpage. On average, expect your order to be delivered within 5-7 working days. If you do not receive your order within expected delivery dates, you may track your order by calling on this number: 91 - 9222 226 698

If the order is cancelled, lost or un-delivered to your preferred location, we will refund the complete order amount including any shipping charges, if paid online.

Yes, you can cancel your order. To cancel the order placed, you can call our Customer Care on 91 - 9222 226 698 or send an email on care@woomaya.com.

Woomaya levies a basic shipping fee for shipping and handling charges for the purchases below Rs.999. If your bill amount exceeds Rs. 999, your shipment fee is waived off and your delivery will be done absolutely free of cost.

The Shipping Time of a product may be estimated as follows:
Regional (Within Mumbai): 1-2 Days.
Zonal (In Western India): 4-5 Days.
National (Pan India): 6-8 Days.

Drop us an email at care@woomaya.com or call us on: 91 - 9222 226 698 and we will arrange for the reverse pick-up and deliver the correct product to you.

1. You may Submit a Ticket on our website along with the pictures of the damaged product and our Representative will get in touch with you shortly.
2. Call our Customer Care on + 91 - 9222 226 698 - Monday to Saturday – 10 am to 6 pm.
3. Write to care@woomaya.com
Do mention your registered mobile number and order number in the email.

All that you have to do is call us Woomaya Care on + 91 - 9222 226 698 or Submit a Ticket on our Website or email us at care@woomaya.com. Woomaya Care team will initiate the process and after evaluating the parameters and your amount will be credited in your account or will be paid through Paytm.
This process will take 5-7 working day. Kindly go through our Refund Policy here.

Yes, you can always request for a Replacement. Browse through our website and order any other product of your choice. We will dispatch the same.

The Promo Code is displayed on the topmost band on the Homepage of the Woomaya Website. Use that promo Code on the Checkout page to avail the benefit of the Promo Code.

The validity of the Promo Code is displayed alongside of the code itself – on the topmost band on the Homepage of the Woomaya Website. Here you will know when the Code will be expiring.

Yes, it is absolutely safe to pay online on Woomaya Website. We use trusted secure payment system – PayU that will safely take your transaction to the end.

If the product you want to purchase is Out of Stock, you can write to us on care@woomaya.com or Submit a Ticket and our team will notify you once the fresh stock arrives.

Yes, our products mainly use natural ingredients and they have been Lab Tested and FDA Approved. They are completely safe to Use.

Detailed information of how to use the product is given on each product page of Woomaya. However, if you need any further assistance, feel free to call Woomaya Care Team on + 91 - 9222 226 698 where you can get answers to all your questions. Also, Woomaya Care team comprises of only women, so you can get your queries addressed without any hesitation or worry.

You have the provision of logging in with OTP as well. Once logged in, you can change your password from My Account section.

Registering with us will give you an enhanced shopping experience and you will benefit by receiving various exclusive offers & updates.

Yes, you can log on to the My Profile section and make the necessary changes.